Gym Assistant – Spring, TX

Position Overview:

We are seeking a dedicated and energetic Gym Assistant to join our team at Industrious Spring. As a Gym Assistant, you will play a key role in creating a welcoming and positive environment for our members. This multi-faceted role involves front office duties, membership management, retail sales, assisting with child watch, and providing excellent customer service. If you have a passion for fitness, love working with people, and are eager to learn, we want to hear from you!

Key Responsibilities:

1. Front Desk Operations:
   • Greet members and visitors with a warm, positive attitude.
   • Handle check-ins, answer phone calls, and respond to inquiries about gym services, memberships, and programs.
   • Manage appointment scheduling and handle member account updates.
2. Membership Management:
   • Assist in the sale of gym memberships by providing information on membership options and pricing.
   • Conduct tours for potential new members and ensure a smooth onboarding process.
   • Maintain accurate member records and update them as needed.
3. Retail Sales:
   • Promote and sell gym merchandise, supplements, and other retail items.
   • Keep inventory of retail stock and ensure displays are neat and organized.
   • Process transactions, handle cash, and operate the point-of-sale system.
4. Child Watch Assistance:
   • Provide a safe, fun, and engaging environment for children while their parents work out.
   • Supervise and interact with children, ensuring their safety and well-being at all times.
   • Keep the child watch area clean & organized.
5. Customer Service:
   • Respond to member concerns or issues promptly and professionally.
   • Build positive relationships with members to enhance their overall gym experience.
   • Foster a friendly and supportive community environment.

Requirements:

• 3 year customer service experience.
• Strong communication and interpersonal skills.
• Enthusiastic, positive attitude and willingness to learn.
• Ability to multi-task and work in a fast-paced environment.
• Previous experience in sales is a plus.
• Basic computer skills and experience with point-of-sale systems preferred.

What We Offer:

• Competitive pay with potential for bonuses or commission.
• Free or discounted gym membership for you and spouse or significant other.
• Opportunities for professional growth and development.
• Discounts on Apparel and merchandise.
• A supportive and fun work environment.